| If you have a problem with a civil enforcement agency or a civil enforcement bailiff employed by that agency:
1. Contact the agency
- calmly and accurately describe the problem.
- suggest solutions to resolve the problem
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2. Write to the agency
- describe your concerns clearly and concisely.
- explain the steps already taken to resolve the problem. For example, did you previously contact the agency as set out in number 1 above? If so, state what happened.
- give the agency a reasonable deadline to respond by and ask for their response in writing.
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3. Contact the Office of the Sheriff - Civil Enforcement if you are not satisfied with the agency's response.
- put your complaint in writing.
- include your name, address, home or work phone number, fax number if applicable, and agency file number.
- describe your concerns clearly and concisely.
- attach copies of any letters to or from the agency
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If your complaint is about civil enforcement actions by someone other than a civil enforcement agency or a civil enforcement bailiff:
1. Contact the Office of the Sheriff - Civil Enforcement
- put your complaint in writing
- include your name, address, home or work phone number, and fax number if applicable.
- include the name, address, home or work phone number, and any other information that would assist the Sheriff in contacting the party you are complaining about.
- provide copies of any documents you have in support of your complaint
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The Sheriff will respond to all written complaints received.
The Sheriff may investigate misconduct by anyone involved in civil enforcement proceedings. In doing so, the Sheriff is acting in a regulatory role, which means he or she can impose certain sanctions. The Sheriff does not grant civil remedies such as the return of property or the payment of compensation. Anyone wishing to pursue civil remedies or relief must do so through the courts.
The Sheriff does not give legal advice.
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